Welcome to Mars Agency. These Terms of Service (“Terms”) govern your access to and use of https://marsagency.com and any inquiry, consultation, or engagement with Mars Agency LLC(“Mars Agency,” “we,” “us,” or “our”). By using our website or contacting us about services, you agree to these Terms. If you do not agree, please do not use our website or services.
Project-specific work is also governed by a signed proposal, statement of work, or service agreement (“Project Agreement”). If there is a conflict between these Terms and a signed Project Agreement, the Project Agreement controls for that project.
1. About Our Services
Mars Agency provides premium digital agency services, including but not limited to:
- Premium website design and high-converting landing pages
- Brand identity and visual design systems
- UI/UX design and prototyping
- Web development, CMS implementation, and integrations
- Performance optimization, maintenance, and ongoing support
Service scope, deliverables, timelines, fees, and revision rounds are defined in each Project Agreement. Information on our website is for general marketing purposes and does not constitute a binding offer until confirmed in writing.
2. Website Use
You agree to use our website only for lawful purposes. You must not:
- Attempt to gain unauthorized access to our systems or data
- Interfere with the security, performance, or availability of the site
- Scrape, copy, or republish site content without permission
- Use the website to transmit malware, spam, or harmful code
- Misrepresent your identity or affiliation with Mars Agency
We may suspend or restrict access to the website at any time for maintenance, security, or policy violations.
3. Inquiries and Consultations
Submitting a contact form, booking a strategy call, or requesting a proposal does not create a client relationship or obligate either party to proceed. We reserve the right to decline projects at our discretion. Any confidential information shared before a formal engagement should be marked as confidential; we treat client materials with professional care.
4. Client Responsibilities
If you engage Mars Agency, you agree to:
- Provide accurate project information, timely feedback, and required approvals within agreed timeframes
- Supply content, brand assets, logins, and third-party access needed to complete the work
- Ensure you have rights to all materials you provide, including text, images, logos, trademarks, and data
- Review deliverables promptly and communicate requested changes within the revision period stated in your Project Agreement
- Maintain backups of your own content and systems where applicable
Delays caused by late feedback, missing assets, or third-party dependencies may extend timelines and may incur additional fees.
5. Fees, Invoices, and Payment
Fees are quoted in the applicable Project Agreement. Unless stated otherwise:
- A deposit or initial milestone payment may be required before work begins
- Invoices are due within the payment period specified on the invoice
- Late payments may pause work and may accrue interest or late fees as permitted by law
- Prices exclude taxes, third-party licenses, stock assets, paid plugins, hosting, domains, and other pass-through costs unless explicitly included
Work outside the agreed scope (“change requests”) will be quoted separately and requires written approval before we proceed.
6. Revisions and Scope
Each project includes the number of revision rounds defined in the Project Agreement. Additional revisions, new features, or expanded deliverables are billable. We design and build to the specifications agreed in writing; we do not guarantee specific business outcomes such as revenue, rankings, or conversion rates unless explicitly guaranteed in a signed agreement.
7. Intellectual Property
Our pre-existing materials
Mars Agency retains ownership of its methodologies, internal tools, frameworks, code libraries, templates, and know-how developed independently of your project.
Project deliverables
Upon full payment of all fees due under the Project Agreement, you receive the rights to the final deliverables created specifically for you, as defined in that agreement. Unless otherwise stated, this typically includes approved designs, front-end code, and project files delivered at completion.
Third-party components
Deliverables may incorporate third-party fonts, software, plugins, stock media, or open-source components subject to their own licenses. You are responsible for complying with those licenses and for any ongoing subscription or license fees.
Portfolio and promotional use
Unless you notify us otherwise in writing before launch, we may display completed work in our portfolio, case studies, social media, awards submissions, and marketing materials. We may describe the project and show screenshots or visuals, while respecting any confidentiality terms in your Project Agreement.
8. Confidentiality
Each party agrees to keep confidential any non-public business, technical, or financial information received from the other party and marked or reasonably understood to be confidential. This obligation does not apply to information that is public, independently developed, or lawfully obtained from a third party without restriction.
9. Third-Party Services
We frequently work with third-party platforms such as hosting providers, domain registrars, CMS systems, analytics tools, payment gateways, and APIs. We are not responsible for outages, policy changes, pricing, or data practices of those third parties. You are responsible for maintaining your accounts, renewals, and compliance with third-party terms.
10. Warranties and Disclaimers
We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards. Except as expressly stated in a Project Agreement:
- Our website and services are provided “as is” and “as available”
- We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement
- We do not warrant uninterrupted or error-free website operation or that deliverables will meet every business objective
11. Limitation of Liability
To the fullest extent permitted by law, Mars Agency and its directors, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or business interruption, arising from or related to these Terms, our website, or our services.
Our total liability for any claim arising out of or relating to a specific project will not exceed the fees paid to us for that project in the twelve (12) months preceding the event giving rise to the claim, except where liability cannot be limited by applicable law.
12. Indemnification
You agree to indemnify and hold harmless Mars Agency from claims, damages, losses, and expenses (including reasonable legal fees) arising from materials you provide, your breach of these Terms or a Project Agreement, your misuse of deliverables, or your violation of any third-party rights.
13. Termination
Either party may terminate a project as set out in the Project Agreement. If no specific termination terms apply, either party may terminate on written notice if the other party materially breaches and fails to cure within a reasonable period. Upon termination, you remain responsible for fees for work performed and non-cancellable costs incurred through the termination date. Sections that by nature should survive termination (including payment, intellectual property, confidentiality, disclaimers, and limitation of liability) will survive.
14. Acceptable Use of Deliverables
You may not resell, sublicense, or falsely represent Mars Agency deliverables as your own agency work. You may use completed deliverables for your business in accordance with your Project Agreement and applicable law.
15. Governing Law and Disputes
These Terms are governed by the laws of the jurisdiction in which Mars Agency is established, without regard to conflict-of-law principles, unless mandatory local consumer protection laws require otherwise. Any dispute will first be addressed through good-faith negotiation. If unresolved, disputes may be brought in the courts of our principal place of business, unless your Project Agreement specifies alternative dispute resolution such as arbitration.
16. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the website after changes become effective constitutes acceptance of the revised Terms. Active projects remain subject to the Terms and Project Agreement in effect when the engagement began, unless otherwise agreed in writing.
17. Contact
For questions about these Terms, contact:
Mars Agency LLC
123 Mars Street, Space City
Email: novamindsets@gmail.com
Phone: +961 70 881 842
See also our Privacy Policy.